Individual Experience Ride Sharing Service (IXR) Mobility Transportation Network System puts the users of our technology and mobility services at the heart of mobility activities. Understanding our users’ transportation priorities and what makes our users satisfied or dissatisfied with the current state of mobility challenges is key to providing innovation mobility-inclusion practices. Understanding our users’ mobility challenges enables us to incorporate technology to ensure reliability, affordability and comfortability that will deliver the greatest benefit to our users. Over the year ahead, IXR Mobility will be working to include partners and stakeholders to deliver the new technology practices to achieve transformative mobility models for target groups. This proposal addresses the current status of all transportation services that provide transportation for people with mobility challenges. IXR prioritizes mobility on-demand services with respect to other practical considerations, including readiness of partnering agencies to engage in innovative mobility transport concerns. IXR Mobility program is classified as “short term” and “long term” priorities to reach its goals to provide fully autonomous vehicle services to Veterans in targeted area. IXR Mobility proposal highlights the key actions to be implemented and contributed to over the next year in the following areas: a) CUSTOMER USER FOCUS b) PREPARING FOR THE FUTURE c) IXR MOBILITY NETWORK SERVICES d) INFORMATION AND MARKETING e) USER AFFORDABILITY SUBSCRIPTION f) MOBILITY PERFORMANCE ASSESSMENT  a) CUSTOMER USER FOCUS The key to the success of IXR Mobility is its ability to meet the needs of the customers (users) on demand. The first step is to fully understand our users, their potentials and their mobility needs other than medical appointments. This means putting users right at the center of both our operational and mobility-inclusion planning activities. This ensures that we deliver and develop the right mobility solutions both now and in the future.  b) PREPARING FOR THE FUTURE IXR Mobility will undertake community engagement and outreach on the future of Connected and Autonomous Vehicles. IXR Mobility-Inclusion will engage veterans and seniors in the technology of AV mobility and in the impact of the vehicles improving on the quality of life for veterans and people with mobility challenges.